Communication is one of my favorite topics - because it can truly make or BREAK your business! This month we'll focus on communication, starting with your clients. How you navigate through a project and deliver on your promises is what will define your company and your reputation. You want to...

SOPs may sound like something that you would put in place in a government job or on a factory floor. But Standard Operating Procedures are critical for ANY company, especially a small business. SOPs are documented processes and they give your business structure and consistency. Yes, it is a...

One of the hardest things to do as a business owner is to set goals and actually follow through on them! That isn't a judgment at all - we're busy, and we have a LOT on our plates just trying to keep our business running. But everyone needs to be held accountable for the goals they set, and we...

This month we've been focusing on goals, a CRITICAL part of running a successful business! Last week, we talked about the importance of reviewing your yearly goals. And some of those goals may be a PUSH goal for you! What are those? They are goals that push you out of your comfort zone, that...

Can you believe we're into the second quarter of this year already??! WOW! And if you've read my blog regularly, you know I'm ALLL about constantly reviewing and assessing your business so you stay on the top of your game! So at the end of every single quarter, I review my yearly goals to see...

We all have moments where we look at our goals and wonder if they're still relevant. Or WHY we even wanted to work towards a goal in the first place! Sometimes we set goals based on someone else's expectations - or because we think we're SUPPOSED to have that goal. That's an especially common...

It's fantastic when you love what you do - it makes the work worthwhile! BUT - it's called "business" for a reason. You started your company to make MONEY. Sometimes we forget about that, or we put it to the side and assume it will take care of itself. But you have to pay close attention to your...

Did you know that a company can be profitable and STILL go out of business? Your company can look profitable “on paper” but not have enough actual cash to pay operating expenses like your, payroll lease, and utilities. Nothing kills a business faster than a lack of cash...

Even the most experienced business owners can get confused about two of the most important financial terms - markups and margins. It requires a much deeper dive into your company to get to the heart of each one, and why they are SO important. But having a strong understanding about how...

For most creatives, any topic that has to do with finances is NOT one they really want to talk about. But the accounting side of your business is where the money gets made. It's as critical to your company's success as your creativity is!! So, make THIS the day that you really...

The key to running a smooth - and less stressful!! - business is by having a full client pipeline! You want to be able to look ahead for the next 12-18 months and know that your income will be solid and you'll be busy. But this isn't a task that can just be reviewed and then checked off of a...

Marketing should be one process in your business that NEVER stops. In fact, just about everything you do is marketing, from how your phone is answered to how you present yourself to a client. Of course the most important tools in your marketing kit are a fabulous website that represents your...